Introduction

Introduction

1. Calinago Friendly: (“This Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our current and potential guests. This Privacy Policy explains how wecollect, use, store, and safeguard your information when you use our website, book our vacation rental properties, or communicate with us.

2. Information We Collect: We may collect personal information including full name, email address, phone number, billing and payment details, government-issued ID (if required), home address, and travel details such ascheck-in/check-out dates and number of guests. We may also automatically collect device information,IP address, browser type, and cookies. Information may also be received from third-party bookingplatforms.

3. How We Use Your Information: We use your information to process reservations, verify guest identity, communicate booking details,provide customer support, improve our services, comply with legal obligations, and prevent fraud. Wedo not sell or rent personal information to third parties.

4. How We Protect Your Information: We implement security measures including SSL encryption (HTTPS), secure PCI-DSS compliantpayment processors, restricted data access, password-protected systems with two-factorauthentication, regular security monitoring, and data minimization practices.

5. Sharing of Information: We may share necessary information with payment processors, booking platforms, propertymanagement software providers, cleaning or maintenance staff (limited information only), andgovernment authorities when legally required. All third parties are expected to protect personal dataappropriately.

6. Cookies and Tracking Technologies: Our website may use cookies to improve functionality, analyze website traffic, and enhance userexperience. Users may disable cookies through browser settings.

7. Data Retention: We retain personal information only as long as necessary to fulfill booking obligations, comply with legaland tax requirements, and resolve disputes. Afterward, data is securely deleted or anonymized.

8. Your Privacy Rights: Depending on your location, you may have the right to request access, correction, or deletion of yourpersonal data, and withdraw consent for marketing communications.

9. Children’s Privacy: Our services are not directed to individuals under 18 years of age. We do not knowingly collectpersonal information from minors.

10. Changes to This Policy: We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.